FAQ

For the management of the land we require a right in rem of our client. This means that you either own (rent or own) the area to be inspected, manage it, or are otherwise legally authorized to place the order.

Our services are available 24/7 and 365 days a year. Our APP, as well as camera systems for control can be used throughout Switzerland. Our area of operation for inspections by our employees covers the cantons of Zurich, Aargau, Schaffhausen, Thurgau, St. Gallen, Solothurn, Zug, Lucerne, Basel Lanschaft, Basel Stadt, Schwyz, Apenzell Ausserrhoden, Apenzell Innerrhoden, Glarus, Nidwalden, Obwalden, Uri, and Graubünden.

Neither do we! We are specialized in catching exactly not your customers, but the vehicles that take away your customers’ parking spaces.

We claim our expenses directly from the originator. Thus, the wrong parker pays us and not you.

No. On the turnover compensation you remain anonymous as our client. All the processing and objection handling is up to us. We are the point of contact for all inquiries regarding identified violations.

First, we want to understand your problem to find out how we can best support you. The easiest way to do this is via a non-binding initial consultation.

The most important thing is to define binding rules.

Since each lot or parking lot has its own unique circumstances, we develop parking regulations tailored to your needs so that all parties have a binding and congruent understanding of the order.

Anyone who illegally parks on or drives onto private property is doing something that is unlawful and can be challenged in a number of ways.

Yes, they have a certain number of free cancellations. However, together we create an ingenious and watertight concept, so that no turnover compensation can be falsely issued.

We focus on a sustainable and long-term cooperation. That’s why we take the time to understand your problems and define suitable measures together.

We are good at finding customized solutions. From small privately owned lots, to parking garages, to large superstructures. We find the right solution for every need!

We are enthusiastic about modern payment methods and during checks we make sure that payments at the machines and via digital channels are taken into account.

By scanning the license plate, we can also track payments made via Twint, EasyPark or Parkingpay or via other online payment channels, respectively. Check parking processes, as we have the necessary interfaces.

We have a wide range of solutions for this. Depending on the circumstances, we will suggest the most suitable for you. These can be conventional parking cards, parking discs, but also digital solutions. We have a wide range of possibilities.

Parkotect documents the violation in a legally secure manner. Subsequently, the case takes a standardized administrative process.

As a first step, the vehicle owner who can be proven to have engaged in misconduct will be charged for the costs incurred in the form of an expense allowance.

An expense allowance/circumvention allowance is used to claim the costs incurred by the parking offender. Their amount adds up from various damage items.

The turnover fee can be paid by payment slip or a choice of digital payment methods such as Twint, credit card, PostFinace, etc. A transfer via e-banking of the QR deposit slip type is of course also possible.